Assessment Case Studies

TIPA Assessment Provides Real Benefits to the Stock Exchange of Thailand

ACinfotec-setACinfotec conducted its very first TIPA assessment in South East Asia for the Stock Exchange of Thailand (SET). The assessment results brought real benefits to SET in terms of understanding current capability and providing a solid foundation for defining improvement targets and planning improvement actions.

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Dimension Data and Its Approach

Presentation of the Company and of Its Assessment Purpose

logo_dimension_dataFounded in 1983 and headquartered in South Africa, Dimension Data is a specialist IT services and solution provider that helps customers plan, build, and support their IT infrastructures. The company has over 11,000 highly skilled employees and revenues of $4.5 billion (in 2008). Dimension Data is investing significantly in becoming a strategic technology partner to its customers, and has been an early adopter of ITIL® . It has made substantial investments since 2001, evolving processes, practices, knowledge, and its experience with ITIL.

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