Interviews

Interview with Christian Nissen, CEO of CFN People

Christian-NissenChristian Nissen, CEO of CFN People

We are delighted to welcome CFN People as a new TIPA Consulting Use Licensee. We sat down with Christian Nissen, CEO of CFN People, to discuss his views on the real value of TIPA. In this short interview, Christian shares how they switched from their own assessment methodology to TIPA, and the benefits that his organization and customers enjoy as a result of this switch.

 

How a Global Healthcare Company Assessed 4 Internal Processes with a TIPA Class 3 Method

Karen-Laurberg-LauritsenKaren Laurberg Lauritsen Process Architect at Novo Nordisk A/S

The TIPA team sat down with Karen Laurberg Lauritsen, Process Architect at Novo Nordisk A/S to understand how she uses TIPA. In her interview, she shares her experience on how the TIPA Class 3 method fit the purpose of an internal assessment providing the expected results with a lighter approach and less resources involved.

 

TIPA: Capability or Maturity Assessment?

a_renaultAlain Renault, Senior R&D Engineer, Luxembourg Institute of Science and Technology (LIST) Luxembourg

What is the difference between Capability and Maturity Assessment? Which of these concepts is TIPA? You may have been asked the questions by your customers. To answer the question we’ve asked the expert Alain Renault to explain the difference between the two concepts and where TIPA stands. And find out in exclusivity the Luxembourg Institute of Science and Technology (LIST) plans to develop a maturity model reflecting ISO/IEC 20000-1.

 

What Differences between a COBIT® and TIPA® Assessment?

s_tremblaySteve Tremblay, President of Fifalde, ITIL® Master, DPSM, PMP, TIPA Lead Trainer

Many consultants are using COBIT to assess their IT processes. What difference do you make between COBIT and TIPA for ITIL? To answer the question, we’ve asked the expert, Steve Tremblay. As a Senior ITIL/ITSM Consultant, Steve Tremblay is one of our TIPA Trainers. He has also worked on the development of COBIT assessment

 

Is TIPA® for ITIL®?

a_renaultAlain Renault, Senior R&D Engineer, Luxembourg Institute of Science and Technology (LIST) Luxembourg

We up with Alain Renault, Senior R&D Engineer at Luxembourg Institute of Science and Technology (LIST), to discuss how TIPA for ITIL is suitable for any organization starting an ITIL Implementation Project. In this short interview, Alain shares examples of TIPA benefits for an organization implementing ITIL and how TIPA can ensure great success in implementing ITIL in an organization.

 

How to get ITIL® Process Maturity Done Right?

s_tremblaySteve Tremblay, President of Excelsa Technologies, ITIL® Master, DPSM, PMP, TIPA Lead Trainer

TIPA promised a robust methodology for assessing ITIL process maturity. It is becoming an internationally recognized framework that offers an objective and vendor-neutral methodology based on ISO/IEC 15504. No matter the size of the organization, the use of TIPA directly contributes to ITSM process improvement.

Excelsa Technologies’s President, Steve Tremblay, delivered a session entitled, “Getting ITIL Process Maturity Done Right” at the ITSMF Australia event, which was held on August 7-9, 2013. He presented his views on how to better deal with ITSM transformation project in both good or tough times.

 

More articles:

How TIPA® Helps Prepare for the ISO 20000 Audit